Terms and Conditions - Garden Maintenance Sutton

Welcome to our Garden Maintenance Services in Sutton. These Terms and Conditions govern your use of our services and establish the rights and responsibilities between you and our company. By engaging our services, you agree to comply with and be bound by these terms.

1. Definitions

Service Provider: Refers to our garden maintenance company operating in Sutton.
Client: Refers to the individual or entity engaging our services.
Services: Refers to all maintenance tasks, gardening services, and any additional services provided by the Service Provider.

2. Scope of Services

We offer a comprehensive range of garden maintenance services, which include:

Regular lawn mowing and edging
Pruning and trimming of shrubs and trees
Weeding and pest control
Planting and garden design
Mulching and soil amendment
Installation and maintenance of irrigation systems

All services will be performed with due diligence and in accordance with industry standards. Any additional services requested by the Client will be subject to separate agreements and may incur additional charges.

3. Booking and Scheduling

Services can be scheduled on a weekly, bi-weekly, or monthly basis, depending on the Client's needs and the nature of the garden.

Advance Booking: Clients are encouraged to book services at least two weeks in advance to ensure availability.
Rescheduling: Any changes to the scheduled services must be communicated at least 48 hours in advance.
Cancellations: Cancellations made less than 48 hours before the scheduled service may incur a cancellation fee.

4. Payment Terms

Payment for services is due as follows:

Payment Schedule: Payments are to be made on a monthly basis, with invoices issued at the end of each month.
Payment Methods: We accept payments via bank transfer, credit/debit cards, and online payment platforms.
Late Payments: Late payments may incur interest charges at a rate of 2% per month.

All prices are quoted in GBP and are exclusive of any applicable taxes unless otherwise stated.

5. Client Responsibilities

Clients are expected to:

Provide access to the garden premises at the agreed-upon times.
Inform the Service Provider of any specific requirements or restrictions related to the garden.
Ensure that all personal belongings are secured and not obstructing the work area.
Notify the Service Provider of any issues or concerns promptly.

6. Service Provider Responsibilities

We commit to:

Providing qualified and experienced personnel to perform the services.
Using environmentally friendly products and sustainable practices where possible.
Maintaining liability insurance to cover any accidental damages.
Adhering to all relevant health and safety regulations.

7. Liability

The Service Provider shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid by the Client for the services rendered.

In the event of accidental damage, we will take reasonable steps to rectify the issue promptly. However, the Client is responsible for notifying us of any damages or issues within 24 hours of the service.

8. Termination

Either party may terminate the service agreement under the following conditions:

Notice Period: A written notice of termination must be provided at least 30 days in advance.
Immediate Termination: In cases of breach of terms, misconduct, or failure to comply with the responsibilities outlined, either party may terminate the agreement immediately without prior notice.

Upon termination, the Client is responsible for paying for all services rendered up to the termination date.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to the Client in writing at least 15 days before they take effect.

Acceptance of Changes: Continued use of our services after changes have been implemented constitutes acceptance of the new terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of the service agreement. This obligation remains in effect even after the termination of the contract.

12. Force Majeure

Neither party shall be liable for any failure to perform its obligations under these Terms and Conditions if such failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, war, or governmental actions.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between the Client and the Service Provider regarding the subject matter herein and supersede all prior agreements and understandings, whether written or oral.

15. Amendments

Any amendments or additions to these Terms and Conditions must be made in writing and signed by both parties to be effective.

16. Assignment

The Client may not assign or transfer any of its rights or obligations under these Terms and Conditions without the prior written consent of the Service Provider.

17. Notices

All notices required or permitted under these Terms and Conditions shall be in writing and delivered personally, sent by registered mail, or via email to the addresses provided by the parties.

18. Feedback and Complaints

We value your feedback and aim to address any concerns promptly. Clients are encouraged to communicate any complaints or suggestions regarding our services directly to our management team.

19. Data Protection

We comply with all applicable data protection laws and regulations. Personal information collected from clients will be used solely for the purpose of providing and improving our services.

Data Usage: Personal data will not be shared with third parties without the client's explicit consent.
Data Security: We implement appropriate measures to protect data against unauthorized access, alteration, or destruction.

20. Independent Contractors

Our employees and subcontractors are independent contractors and not agents of the Client. Nothing in these Terms and Conditions creates a partnership, joint venture, or employer-employee relationship between the parties.

21. Indemnification

The Client agrees to indemnify and hold harmless the Service Provider from any claims, damages, losses, or expenses arising out of or resulting from the Client's use of the services, provided such claims are caused by the Client's negligence or misconduct.

22. Waiver

Failure to enforce any provision of these Terms and Conditions shall not be deemed a waiver of future enforcement of that or any other provision.

23. Intellectual Property

All intellectual property rights related to the services provided, including designs, plans, and documentation, remain the property of the Service Provider unless otherwise agreed in writing.

24. Survival

The provisions of these Terms and Conditions that by their nature should survive termination shall so survive, including but not limited to confidentiality, indemnification, and limitation of liability.

25. Acceptance

By engaging our Garden Maintenance Services in Sutton, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.